Returns & Exchanges
At Dewey's Bakery, we stand behind the quality of our treats; if your order arrives damaged or doesn't meet our freshness standards, please contact us within 14 days for a replacement or refund. Due to the perishable nature of our baked goods, we cannot accept physical returns of food items once they have been delivered.
Inspect Your Order
Upon delivery, please carefully check your package for any signs of damage or quality issues that may have occurred during transit.
Contact Customer Support
Email our team at [email protected] with your order number and a brief explanation of the issue to initiate a claim.
Provide Documentation
To help us improve, please attach clear photos of the damaged product and the shipping label to your email request.
Resolution Process
Once reviewed, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing